Six sigma success story software#
This paper dispels the myths concerning the unsuitability of Six Sigma in the software arena. This study was carried out with some boundaries like the number of companies, available resources, time constraints, etc. Documentation management and suppliers' involvement were found to be the least important factors. The most important factor was management commitment and involvement. The research reflects the status of Six Sigma application and implementation in the software industry, identifies the commonly used statistical and non statistical and software engineering tools and frameworks used within software business and determines the critical success factors (CSFs) for a successful Six Sigma initiative in the software/IT industry. The importance of Six Sigma in the software domain is presented, followed by presentation of the results from an empirical investigation of Six Sigma in the Indian software industry The paper begins with a review of literature of Six Sigma and its role in the software industry. The aim of this paper is to present the results from an empirical investigation of Six Sigma in the Indian software industry Management involvement and participation, linking Six Sigma to customers and to business strategy are the most critical factors for the successful deployment of Six Sigma in SMEs.Journal of the Operational Research Society (2008) 59, 482-493. It was also found that Lean Sigma was not generally popular among SMEs. The results of the study show that many of the SMEs are not aware of Six Sigma and do not have the resources to implement Six Sigma projects.
The results of the study are based primarily on descriptive statistics. This paper reports the key findings of a Six Sigma pilot survey in UK manufacturing SMEs. Although Six Sigma business management strategy has been exploited by many world class organizations as mentioned above, there is still less documented evidence of its implementation in small and medium-sized enterprises (SMEs). Approaches to business improvement have evolved and grown since the early 1900s and today the process focused, statistically driven Six Sigma methodology has been widely used by companies such as GE, Motorola, Honeywell, Bombardier, ABB, Sony, DuPont, American Express, Ford and many other companies in improving the business performance and optimizing the bottom-line benefits.
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